Portrait to be supplied
Doğan Gür
Attorney at law
Your medical journey assistant
With you atevery step.
Let's make your medical journey easier to understand.
- Insured
- Authorised
- Legal counsel
- Coordinator in your language
Member of
Official institutions we are a member of
Registrations
- Health tourism authorisation no.
- AK-0098
- TÜRSAB licence no.
- 11741
The person behind MedAssist
Orhan Arslan
CEO & Founder
Orhan Arslan is the founder and CEO of MedAssist. He has worked in health tourism since 2018. He also contributes to academic studies at national and international congresses and conferences.
Born in 1967, he studied Health Management at Hacettepe University from 1986 to 1991. He went on to earn a master's degree in Hospital Administration and Organisation there. From 1991 to 1995, he was a founding manager in Ministry of Health hospitals. Between 1997 and 2002, he was a regional manager at Ethicon. In that role, he also taught laparoscopic surgery techniques and the use of products. From 2002 to 2006, he worked as a medical products marketing manager.
From 2007 to 2011, he coordinated health services in tourism regions. From 2012 to 2018, he coordinated neonatal and adult intensive care units in private hospitals. That coordination background shapes how MedAssist works today. MedAssist arranges and accompanies each journey; medical decisions stay with the treating doctor.
Understand the process
You know what to expect at every stage.
From your first message to your last check-up, the whole process is planned in six steps. Below you can read what happens at each one and what we arrange for you.
- Stop 01
Your first message
You write to us in your own language. We start by listening to what you need and to what doctors have already told you. Then we explain what the next step involves and which of your medical documents will be useful for it.
- Stop 02
Your file reaches the doctor
You send us the medical reports you already have. We pass them to the relevant specialist at a contracted partner hospital. The medical assessment is made by that doctor, and so is the decision on whether and how to treat. We then relay the doctor's opinion to you in your language.
- Stop 03
A written plan and your policy
Based on the doctor's assessment, you receive a written plan that sets out the scope of your treatment and how each part of it is organised. You can read it and ask your questions before you decide. We also arrange a complication insurance policy issued in your name, and you receive the policy document.
Insurance policy issued
- Stop 04
Travel and arrival
Once you decide to go ahead, your travel, transfers and accommodation are planned together, so that the dates match your hospital appointments. You receive the details before you leave. When you land, we meet you at the airport and take you to your accommodation.
- Stop 05
At the hospital
Your treatment takes place at a contracted, accredited partner hospital, and the medical care is provided by the hospital's doctors. During your stay, a coordinator who speaks your language supports you with communication and practical questions. This coordinator remains your contact person for the rest of the process.
Accredited hospital
- Stop 06
After you go home
Follow-up continues once you are back home, at one, three and six months after your treatment. At each point we ask how you are and pass any medical questions on to your treating doctor. You stay in touch with the same coordinator, so you do not have to explain your situation again.
Our assurance
Assurance you can open and read.
Four documents stand behind the word. Each one is a file, not a promise.
Complication insurance
A policy is issued in your name before you travel. Its scope and limits are written out, not summarised.
Masked document preview to be supplied by MedAssist.Authorisation certificate
MedAssist is listed by the Ministry of Health as an international health tourism intermediary.
Legal counsel
If something goes wrong, you are not left to handle a foreign legal system on your own.
Masked document preview to be supplied by MedAssist.Hospital accreditation
Treatment takes place at partner hospitals whose accreditation you can verify yourself.
Memorial
Medicana
Medistate Kavacık
Hisar Intercontinental Hospital
Acıbadem
Liv Hospital
Legal counsel
The lawyers who stand behind your file.
Our lawyers support the legal protection of every party's rights and obligations during your treatment process and stay in Türkiye.
- Portrait to be supplied
Haydar Gedikoğlu
Attorney at law
- Portrait to be supplied
Görkem Gür
Attorney at law
Areas of coordination
Coordination support for specialist appointments and travel arrangements.
Our focus areas, and the specialties we coordinate at partner hospitals.
organ transplant
Proper Planning and Reliable Coordination in Organ Transplantation In a life-saving process such as organ transplantation, it is crucial to access the right healthcare facility and plan every stage of treatment with confidence. MedAssist facilitates patients’ access to specialist physicians and well-equipped healthcare facilities in Turkey. We provide the necessary coordination from the initial medical evaluation to treatment organization, from hospital admission to the post-transplant follow-up process. Every patient’s needs are different. That is why we manage the process with personalized, transparent, and consistent communication. When it comes to your health, we leave no step to chance.
Cardiovascular surgery/Cardiology
Access to Reliable Healthcare Services in Cardiovascular Surgery Accessing specialists in the surgical treatment of cardiovascular diseases, developing the right treatment plan, and carefully managing the process are of the utmost importance. At MedAssist, we facilitate patients’ access to experienced cardiovascular surgery specialists and advanced healthcare facilities in Turkey. We provide the necessary coordination from the initial medical evaluation to surgery planning, hospital arrangements, and post-operative follow-up. Every patient’s health condition and treatment needs are unique. Therefore, we manage the process with a personalized approach, open communication, and regular updates. We are by your side at every stage of the process as you make important decisions about your health.
Neurosurgery/Neurology
Even a minor symptom of a brain or nervous system disorder may require careful evaluation. Reaching an accurate diagnosis, determining whether surgical intervention is necessary, and selecting the appropriate treatment method may require collaboration among specialists from different fields. MedAssist helps international patients seeking treatment for neurological disorders and brain surgery connect with specialized centers in Turkey. We provide the necessary coordination to ensure that treatment options—supported by advanced imaging methods, multidisciplinary evaluations, and modern surgical techniques—are assessed by specialist physicians. Our goal is not merely to schedule a hospital appointment, but to facilitate the sharing of the patient’s current medical findings with the right specialists and ensure that treatment decisions are made with sufficient information. Because in some treatment processes, the most important step is accessing the right expertise to make the right decision.
Oncology
Every Step Matters in Cancer Treatment Cancer treatment requires access to the right specialists, a comprehensive evaluation, and a treatment plan tailored to the patient’s needs. At MedAssist, we facilitate patients’ access to experienced oncology specialists and advanced healthcare facilities in Turkey. We provide coordination at every stage—from the initial medical evaluation to determining treatment options, and from hospital arrangements to the post-treatment follow-up process. Every patient’s diagnosis, needs, and treatment process are unique. That is why we manage the entire process with a focus on open communication, personalized planning, and regular updates. Your treatment is in the hands of specialist physicians, and MedAssist is by your side throughout the process.
Orthopedics
A Reliable Treatment Process in Orthopedics and Traumatology When treating orthopedic conditions, it is crucial to consult the right specialists, determine the treatment method best suited to the patient’s needs, and carefully plan the recovery process. At MedAssist, we facilitate patients’ access to experienced orthopedic and traumatology specialists and advanced healthcare facilities in Turkey. From joint replacement surgeries to spinal surgery, and from sports injuries to complex orthopedic procedures, we coordinate hospital and treatment arrangements for a wide range of treatment needs. From the initial medical evaluation to surgery planning, and from the hospital stay to post-operative follow-ups, we provide our patients with regular updates and coordination support. We assess each patient’s needs individually and prioritize open and reliable communication at every stage of the treatment process. We are by your side on your journey to regaining your health and freedom of movement.
General Surgery
Accurate Assessment and Personalized Treatment in General Surgery General surgery is a broad field of specialization that addresses a wide range of diseases and surgical needs. From digestive system disorders to liver and pancreas surgery, and from thyroid disorders to advanced intra-abdominal procedures, every intervention requires an approach tailored to the patient’s specific condition. Particularly in complex surgical procedures, determining the appropriate method and planning postoperative care are just as important as the preoperative evaluation. MedAssist connects international patients in need of surgical treatment with specialized surgical teams in Turkey. We manage the entire process, from forwarding the patient’s existing test results to the relevant specialists for evaluation to identifying the appropriate healthcare facility. Our goal is to ensure that patients can evaluate their treatment options based on accurate information and have access to the support they need throughout the surgical process. Because a successful surgical process begins long before the operating room.
Obstetrics and Gynecology / IVF
A Personalized Approach to Women’s Health and In Vitro Fertilization (IVF) Treatment Women’s health requires careful assessment of needs that change throughout the different stages of life. Particularly in pregnancy planning, reproductive health, and in vitro fertilization (IVF) treatments, each patient’s medical history, expectations, and response to treatment are unique. In IVF treatment, timely evaluations, hormonal testing, the capabilities of the embryology laboratory, and the expertise of the specialist team play a crucial role in shaping the treatment plan. MedAssist guides international patients seeking access to physicians specializing in obstetrics and gynecology and to advanced healthcare centers in Turkey. We coordinate the entire process—from reproductive health evaluations to selecting the appropriate treatment center, and from organizing necessary tests to planning the treatment schedule. We understand that the journey to parenthood can unfold differently for every couple. That is why we adopt an approach based on realistic expectations, patient privacy, and open communication. Because in such a personal process, what matters is not just starting treatment, but having access to accurate information and reliable support at every stage.
Gastroenterology
.
IVF
Cycle planning that accounts for travel dates and the legal framework in Türkiye.
Eye · LASIK and lens
Refractive surgery and lens procedures, with the assessment made by the operating surgeon.
Hematology
.
Interventional Radiology/Interventional Neuroradiology
Metabolic and weight surgery with pre-operative screening and post-discharge follow-up.
Other specialties
How we coordinate them
Where treatment happens
Accredited partner hospitals.
Treatment takes place at hospitals whose accreditation you can verify yourself.
Memorial
Medicana
Medistate Kavacık
Hisar Intercontinental Hospital
Acıbadem
Liv Hospital
Doctors
Muhammet İhsan Karaman
Prof Dr
Seyit Ali Gümüştaş
Prof. Dr.
Ali Ertan Çapar
Doctor
Ahmet Arnaz
Prof. Dr.
Hüseyin Fahrioğlu
Dentist
Ali Nihat Ofluoğlu
Doctor
Erdal Karaöz
Professor
Coordinator video to be recorded with consent and subtitles.
The person on the other end
At the airport when you land. On the phone until your last check-up.
A coordinator is assigned in your language. The same person stays with you through every stage, so you never restart the conversation.
Live indicators
Numbers we can show a source for.
Live indicators connect once the source system is in place. Until then nothing is displayed here.
Before you ask
Questions people actually send us.
It depends on your passport. We tell you which document applies to you and prepare the invitation letter your consulate asks for.
Accommodation is arranged near the hospital and written into your plan, with the number of nights stated.
The policy covers complications within its defined scope and limits. You receive the document itself, not a summary of it.
The plan states the amount and the stages before you commit to anything. There is no deposit to hold a date.
A coordinator is assigned in your language and stays with you from the first message to the last check-up.
Yes. Your companion is included in the transfer and accommodation plan from the start.
Next step
Let's clarify the next step together.
Tell us what you need. We reply in your language.