Portrait to be supplied
Doğan Gür
Attorney at law
Your medical journey assistant
With you atevery step.
Let's make your medical journey easier to understand.
- Insured
- Authorised
- Legal counsel
- Coordinator in your language
Member of
Official institutions we are a member of
Registrations
- Health tourism authorisation no.
- AK-0098
- TÜRSAB licence no.
- 11741
The person behind MedAssist
Orhan Arslan
CEO & Founder
Orhan Arslan is the founder and CEO of MedAssist. He has worked in health tourism since 2018. He also contributes to academic studies at national and international congresses and conferences.
Born in 1967, he studied Health Management at Hacettepe University from 1986 to 1991. He went on to earn a master's degree in Hospital Administration and Organisation there. From 1991 to 1995, he was a founding manager in Ministry of Health hospitals. Between 1997 and 2002, he was a regional manager at Ethicon. In that role, he also taught laparoscopic surgery techniques and the use of products. From 2002 to 2006, he worked as a medical products marketing manager.
From 2007 to 2011, he coordinated health services in tourism regions. From 2012 to 2018, he coordinated neonatal and adult intensive care units in private hospitals. That coordination background shapes how MedAssist works today. MedAssist arranges and accompanies each journey; medical decisions stay with the treating doctor.
Understand the process
Uncertainty drops. The next step becomes visible.
Six stops, from your first message to your last check-up.
- Stop 01
The first conversation
You write in your own language. We listen first, then explain what the next step looks like.
- Stop 02
Your file and the doctor's opinion
Your reports reach the relevant specialist. The medical assessment belongs to that doctor, not to us.
- Stop 03
Your plan, and the policy
We will provide you with a written plan detailing every aspect of your treatment. We will also arrange complication insurance in your name.
Insurance policy issued
- Stop 04
Flight and arrival
Travel, transfers, and accommodations are all planned together. We’ll meet you at the airport.
- Stop 05
At the hospital
Your treatment will take place at a contracted and accredited hospital. A coordinator will be available to assist you throughout the process, and you’ll be able to communicate with them in your own language.
Accredited hospital
- Stop 06
After you go home
Your post-treatment follow-up appointments will continue at one, three, and six months. During this time, you can contact the same coordinator.
Our assurance
Assurance you can open and read.
Four documents stand behind the word. Each one is a file, not a promise.
Complication insurance
A policy is issued in your name before you travel. Its scope and limits are written out, not summarised.
Masked document preview to be supplied by MedAssist.Authorisation certificate
MedAssist is listed by the Ministry of Health as an international health tourism intermediary.
Legal counsel
If something goes wrong, you are not left to handle a foreign legal system on your own.
Masked document preview to be supplied by MedAssist.Hospital accreditation
Treatment takes place at partner hospitals whose accreditation you can verify yourself.
Memorial- Medicana
- Medistate Kavacık
Legal counsel
The lawyers who stand behind your file.
Our lawyers support the legal protection of every party's rights and obligations during your treatment process and stay in Türkiye.
- Portrait to be supplied
Haydar Gedikoğlu
Attorney at law
- Portrait to be supplied
Görkem Gür
Attorney at law
Areas of coordination
Coordination support for specialist appointments and travel arrangements.
Our focus areas, and the specialties we coordinate at partner hospitals.
Eye · LASIK and lens
Refractive surgery and lens procedures, with the assessment made by the operating surgeon.
Dental
Implants, crowns and full-arch work planned across a defined number of visits.
Bariatric
Metabolic and weight surgery with pre-operative screening and post-discharge follow-up.
Hair restoration
Transplant techniques explained before you decide, not after.
Orthopedics
Joint replacement and sports injury procedures with a written rehabilitation plan.
Oncology
Second opinion and treatment coordination with the multidisciplinary board.
IVF
Cycle planning that accounts for travel dates and the legal framework in Türkiye.
Other specialties
How we coordinate them
Where treatment happens
Accredited partner hospitals.
Treatment takes place at hospitals whose accreditation you can verify yourself.
Memorial
Medicana
Medistate Kavacık
Doctors
Muhammet İhsan Karaman
Prof Dr
Seyit Ali Gümüştaş
Prof. Dr.
Ali Ertan Çapar
Doctor
Ahmet Arnaz
Prof. Dr.
Hüseyin Fahrioğlu
Dentist
Ali Nihat Ofluoğlu
Doctor
Erdal Karaöz
Professor
Coordinator video to be recorded with consent and subtitles.
The person on the other end
At the airport when you land. On the phone until your last check-up.
A coordinator is assigned in your language. The same person stays with you through every stage, so you never restart the conversation.
Live indicators
Numbers we can show a source for.
Live indicators connect once the source system is in place. Until then nothing is displayed here.
Before you ask
Questions people actually send us.
It depends on your passport. We tell you which document applies to you and prepare the invitation letter your consulate asks for.
Accommodation is arranged near the hospital and written into your plan, with the number of nights stated.
The policy covers complications within its defined scope and limits. You receive the document itself, not a summary of it.
The plan states the amount and the stages before you commit to anything. There is no deposit to hold a date.
A coordinator is assigned in your language and stays with you from the first message to the last check-up.
Yes. Your companion is included in the transfer and accommodation plan from the start.
Next step
Let's clarify the next step together.
Tell us what you need. We reply in your language.
Reach us directly
For now we take requests by WhatsApp, phone and email. A coordinator replies in your language.